If you take a quick look at the calendar, you'll notice that Thanksgiving is still over two weeks away, yet that hasn't stopped two California women from lining up for Best Buy's Thanksgiving Day sale.
Last year, Best Buy made a bunch of their customers angry when they were unable to fill the orders taken on Black Friday and Cyber Monday due to a lack of inventory. The company then failed to make its customers aware of this until just days before Christmas. Needless to say, Best Buy’s customer-service practices have not been held in very high regard ever since.
Roger Kline may have saved the day when a thief tried to make good with over $1,600 in merchandise, but his instinct to tackle the sticky-fingered customer didn't save his job. In fact, it got him fired.