Oh wow! I would not want to be this Assistant Store Manager once the retailer's corporate offices get a hold of this video.These guys are trying to go into a store on Christmas Eve to pick up one last minute gift. It's 7:40pm when the video starts. The store closes at 8pm, and the Assistant Store Manager refuses to let them into the store.

I worked in retail for several years. In fact, I worked for the particular company in this video. They have a "The Customer is always right" Policy. It looks like this time around, management didn't get that memo. I'd be curious to see what the Home Office in Bentonville, Arkansas thinks.