Moe’s Southwest Grill Server Issues During Free Burrito Promotion Sparks Outrage By Cry Baby Twitter Users
Apparently the allure of free Homewreckers was too much for the internet to handle.
If you love stopping by Moe’s in the Evansville Pavilion Shopping Center at the intersection of the Lloyd and Burkhardt as much I do, then you were more than likely pretty stoked to find out their corporate headquarters were offering their delicious burritos free with the purchase of large drink to celebrate the opening of their 500th franchise. All you had to do was place your order on their website, using a special code, and you were good to go. A great idea in concept, but in execution, not so much.
For millions of Moe’s fans like myself who tried to get snag their free burrito, we were met with error messages stating some type of problem with the server connection. Turns out that problem was that millions of Moe’s fans like myself were trying to get our free burrito at the same time, causing an overwhelming amount of traffic to their site that was too much for their server to handle, prompting them to pull the plug on the whole deal.
Before the decision, their Twitter account was inundated with customers costumers upset over the issue.
That’s right, people threatened to never eat at Moe’s again because they couldn’t get access to a FREE burrito, a gift, if you will from Moe’s to its customers as a way to say thanks. To me this is equivalent to telling your mom you’re never speaking to her again because the gift she was going to get you, that you didn’t know you were receiving in the first place, got lost in the mail.
I completely understand where Moe’s is coming from. I’ve been put in a position on a number of occasions where I had to apologize for something that was beyond my control. And it sucks. As I sat and watched Moe’s Twitter account get pummeled by cry babies unable to get their free handout, I found myself getting angry because I know the feeling. I’m usually not they type to jump into the middle of fight, preferring instead to avoid confrontation and go about my day, but I felt like Moe’s was being unfairly picked on, like the nerdy kid being pushed around by a group full of bullies. So I took to my own Twitter account to voice my support.
Did it help anything? Probably not, but I felt this overwhelming need to say it. And apparently it was a welcome sight for Moe’s in between the proverbial kicks to their gut.
I wasn’t alone. They even received some love from the competition.
Since pulling the original promotion and apologizing for the billionth time, Moe’s has announced on their website they are currently working on “a cooler way to reward” its customers. Rest assured, regardless of what that reward is, I’ll be stuffing my face at Moe’s for a long time to come.